gtk PRIVACY POLICY

Effective date: August 1st, 2026

This Privacy Policy explains how gtk (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use our website, forms, products or services, customer-support channels, and SMS or RCS messaging services.

1. INFORMATION WE COLLECT

We may collect information you provide, including your name, email address, mobile phone number, postal address, account or transaction information, preferences, customer-support requests, and the content of communications you send to us.

We may also collect information automatically, such as your IP address, device and browser type, pages viewed, interactions with our website or messages, and related technical information.

For SMS and RCS, we may collect your mobile number, the date, time, source, and language of your consent, message content, timestamps, delivery status, link or button interactions, device and carrier information, and records of opt-outs or other preference changes.

2. HOW WE USE INFORMATION

We may use personal information to provide and support our products and services; process transactions or requests; respond to questions; send confirmations, reminders, updates, and customer-service messages; send marketing messages when we have the required consent; personalize communications; maintain consent and opt-out records; improve our services; prevent fraud, abuse, spam, and security incidents; and comply with legal, carrier, and platform requirements.

3. SMS AND RCS MESSAGING PRIVACY

When you opt in to or communicate with us through SMS or RCS, we use messaging information to send the messages you requested, respond to you, personalize the interaction, maintain consent and opt-out records, troubleshoot delivery, prevent abuse, and comply with applicable requirements.

Mobile Privacy Commitment

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell, rent, or transfer your mobile number, SMS or RCS opt-in data, or messaging consent to another brand or sender. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with third parties, except for aggregators and providers of messaging services that process it solely to deliver, route, secure, support, and troubleshoot messages on our behalf, or when disclosure is required by law.

Consent to promotional messages is optional and is not a condition of purchase. You may withdraw consent at any time by replying STOP. You may reply HELP for assistance. We may send one final message confirming that your opt-out was processed.

RCS Processing

Where RCS is available, Google, participating mobile carriers, and our messaging providers may process your mobile number, message content, and related metadata as needed to deliver and secure messages, troubleshoot the service, detect and prevent spam, fraud, malware, and abuse, generate operational reporting, and improve spam-detection and prevention systems, including through automated processing.

RCS for Business messages are protected in transit but are not end-to-end encrypted. Do not send passwords, answers to security questions, Social Security or other government-identification numbers, full payment-card or bank-account information, protected health information, or other highly sensitive information through SMS or RCS. When sensitive information is needed, we will direct you to a secure flow.

If RCS is unavailable on your device or network, a message may be delivered by SMS. The same consent and opt-out preferences apply.

4. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers that perform services on our behalf, such as hosting, customer support, payment processing, analytics, fraud prevention, and communications delivery. We may also disclose information when you direct us to do so, to comply with law or legal process, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.

The Mobile Privacy Commitment above applies regardless of these disclosure categories.

5. DATA RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary to provide the services, maintain consent and opt-out records, resolve disputes, prevent fraud, and meet legal or regulatory obligations. We may retain a record of a mobile opt-out for as long as needed to continue honoring it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. YOUR CHOICES AND PRIVACY RIGHTS

You may opt out of promotional SMS or RCS messages by replying STOP and may unsubscribe from promotional emails using the link in the email.

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. To make a request or ask a privacy question, contact us at [PRIVACY EMAIL].

7. CHILDREN’S PRIVACY

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version and revise the Effective Date above.

9. CONTACT US

gtk

Email:info@hellogtk.com

Mailing Address: 1014 washington st, hoboken, nj 07030